Challenges Seetrum Once Faced
Diverse Application Environment
Seetrum had multiple business systems, including cloud-based SaaS applications like DingTalk, WeLink, and patent search tools, as well as on-premises applications such as Jira, WIKI, and Microsoft Active Directory (AD).
HR Events Not Synced with Business Systems
For each employee onboarding, offboarding, or transfer, application administrators needed to manage accounts separately in various systems.
Inconvenience for Employees
Some systems were integrated with AD but required multiple logins, while others, like PatSnap, used separate credentials. Employees often struggled to remember which username and password to use, severely impacting user experience and workspace collaboration.
Difficult Auditing
When facing audit requirements and needing to check which systems an employee had access to, administrators had to export data from each application individually, making it difficult to correlate information due to inconsistent account names. This led to fragmented data and a lack of a comprehensive view of employee permissions.
Bamboocloud IDaaS Solution
To address these challenges, Seetrum chose Bamboocloud IDaaS to establish a unified identity management system.
Simplified User Management Process
With AD as the core identity provider, automated processes were implemented for creating, modifying, and deleting related application accounts. This greatly improved work efficiency, enabling quick activation of appropriate system access for new employees.
Streamlined Operations
Through the integration of all application systems using the SAML/OIDC protocol components provided by Bamboocloud IDaaS, employees could access all authorized applications with a single authentication.
Powerful Audit Capabilities
Detailed logs of management operations and employee access are maintained, which could be used to generate audit reports to meet compliance requirements.
